Originally published on the IDC Community blog
IDC research shows that a unified approach between IT executives and managers and LOB and product teams accelerates transformation outcomes, notably around speed, quality, and customer experience outcomes.
By placing emphasis on four core areas: leadership, collaboration, culture, and metrics; enterprise executives can unite IT and LOB to streamline digital transformation (DX). The main goal is to create an environment where the organization can continue changing down the line, minimizing the interruption of workflows, sustain the changes, improve measurement capabilities, and encourage better integration between and among teams of talent, company culture and policies.
Creating a proper leadership team is the first step to success in DX and that leadership team must consider how participating teams will collaborate and/or integrate. They must push through difficult cultural and political issues that arise during the planning and implementation processes. Further, they need to create the “right culture” that will allow their organization to overcome adverse political, technology and process situations.